NAC Looking for Best Practices Manager

Come join the New Americans Campaign’s movement to pave a better road to citizenship for the millions of eligible legal immigrants across the country, through streamlining and modernizing access to naturalization services.

The Immigrant Legal Resource Center (ILRC) is seeking a full-time Best Practices Manager for the New Americans Campaign (NAC). The Best Practices Manager reports to and supports the work of the ILRC’s NAC Project Director and staff team, and primarily will be charged with managing the collection and reporting of quantitative and qualitative metrics to measure progress against the NAC’s goals. S/he is responsible for collecting, analyzing and presenting the metrics in order to facilitate assessment, best practices sharing and decision-making. The Best Practices Manager is also responsible for identifying, in real time, best practices in naturalization legal assistance; documenting these best practices in multiple, engaging written and presentation formats; and creating learning opportunities to spread best practices nationwide throughout the NAC.

NAC Best Practices Manager Job Description


Posted on June 18, 2013

Our Impact

  • The Campaign has completed over 3,700 naturalization workshops and clinics.
  • Over 250,000 citizenship applications completed since July 2011.

    Saved aspiring citizens and their families over $206million in legal and application fees.
  • Adopted scalable technology. MP3 players, Google Voice, and Virtual Private Network (VPN) services are being used to enhance naturalization service delivery.
  • Expanded New American Workforce (an effort to provide naturalization assistance within corporations) which has partnered with over 100 businesses across the nation, ranging from hotels in Miami to American Apparel in Los Angeles.
  • Deployed Citizenshipworks, an online tool, across the Campaign in multiple settings and languages. A newly redesigned platform guides applicants through through their citizenship application from start to finish and connects applicants to legal help at partnering non-profits.
  • Were instrumental in inspiring the US Citizenship and Immigration Service to support the Citizenship Corners initiative.
  • Created innovative partnerships with public libraries, school districts, universities, social service agencies, and employers, all of which yield not only greater numbers of applicants but also greater awareness of the naturalization process.
  • Deployed a large-scale volunteer recruitment program through an e-learning course.

    Reached diverse communities. Local partners consistently outreach and provide culturally competent and language-appropriate services.
Learn more from our
Impact Report.

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Who We're Helping

People come to America from all over the world with dreams of achieving a better life for themselves and their families and calling this great nation home. Eight million people who live, work, and pay taxes in this country are eligible for citizenship, yet only about eight percent of them naturalize each year. Find out more about these individuals and the barriers they face.Read More